ZCM0001

ZCM0001

Alert Name

No connection to Zerto Virtual Manager

Alert Category

Zerto Cloud Manager

Severity

Error

Message Displayed

Zerto Cloud Manager could not connect to Zerto Virtual Manager (hostip: {hostip}, port:{port}).

Description

The Zerto Cloud Manager could not connect to the Zerto Virtual Manager using the specified IP and port.

Possible Cause	Possible Resolution
vIP or port specified are not correct for the Zerto Virtual Manager.	Check the IP and port.
The Zerto Virtual Manager is not running.	Check that the Zerto Virtual Manager service is running.
The Zerto Cloud Manager is blocked from accessing the Zerto Virtual Manager machine.	Check the access permissions to the machine running the Zerto Virtual Manager.