ZVM0019
Alert Name
Agent disconnected / Failed to open channel
Alert Category
Zerto Virtual Manager
Severity
Error
Message Displayed
Agent on host {n} is disconnected. Contact Zerto support.
Or
Agent on host {n} is disconnected. {reason}
Or
Failed to open a channel for the agent on host {0}. Please check the SCVMM connection, or check the reason for the job failure.
Or
Failed to install the agent on host:{0}. Failed rename agent executable, after unzip. Package might be corrupted. Contact Zerto support.
possible causes | possible resolutions |
|---|
Agent channel disconnected with a pull request timeout. | Contact Zerto support. |
Agent disconnected. | Check the SCVMM connection or the reason for the job failure. |
Agent failed to open channel. |
Agent not accepted, failed to open channel. |
Agent executable is missing due to corrupt package. |