Possible Cause | Possible Resolution |
---|---|
Access to the Zerto Cloud Connector is blocked in the Zerto Virtual Manager machine. | Check the access permissions to the machine running the Zerto Virtual Manager. |
An invalid configuration was specified for the Zerto Cloud Connector. | Remove the Zerto Cloud Connector and reinstall a new Zerto Cloud Connector with the correct configuration. |
No default gateway is configured on this NIC. Note that when deploying a Zerto Cloud Connector, only a single default gateway is used by the connector, and is applied to the Organization Network NIC settings. | Static route groups can be configured and assigned to the Zerto Cloud Connector. |
The IP configuration for this NIC is not valid for the environment. | Verify that ping and telnet over TCP port 22 from the cloud Zerto Virtual Manager to the Cloud Network NIC are successful. Verify that network layer 2 elements, such as ARP tables, on network equipment between the Zerto Cloud Connector and the Zerto Virtual Manager are properly configured and up to date. |
The vSwitch or vDS assigned to the Cloud Network NIC settings is not configured correctly. | |
The uplink assigned to the vSwitch or DVS assigned to the Cloud Network NIC settings does not have proper trunking configured on the physical switch it is attached to. |